get a quote now

Privacy Policy

Last Updated: September 16, 2026

L&D Logistics (“we”, “us”, or “our”) respects your privacy and is committed to protecting the personal data of our website visitors, clients, retail partners, drivers, and couriers. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit [https://ldlogics.com/](https://ldlogics.com/) or use our transport and logistics services.

1. Information We Collect

We collect personal information that you voluntarily provide to us when registering, booking a service, requesting a quote, or contacting customer support.

  • Personal Identifiers: Name, email address, telephone number, billing address, and delivery addresses.

  • Account & Profile Data: Account login details, passwords, preferences, and transaction histories.

  • Location Data: Precise or approximate GPS location data from drivers, couriers, and clients during live tracking of rides or shipments.

  • Payment Data: Credit/debit card numbers and payment processing details (processed securely via PCI-compliant payment gateways).

  • Technical & Usage Data: IP address, browser type, device details, and pages viewed on ldlogics.com via cookies and tracking technologies.

2. How We Use Your Information

We use your information to operate and improve our logistics platform, including:

  1. Fulfilling Services: Managing pickups, deliveries, private transport, and car-sharing arrangements.

  2. Real-Time Tracking: Providing live shipment status, updates, and driver location updates to senders and recipients.

  3. Communication: Sending booking confirmations, delivery notifications, administrative updates, and customer support messages.

  4. Platform Optimization: Analyzing usage patterns, delivery routes, and logistical trends to improve operational efficiency.

  5. Security & Fraud Prevention: Protecting against unauthorized access, package theft, or fraudulent transport transactions.

3. Sharing & Disclosure of Information

We do not sell your personal information. We may share data in the following situations:

  • Service Providers & Couriers: With drivers, partner courier services, and fulfillment personnel solely to execute deliveries or rides.

  • Retail Partners: Sharing relevant order and tracking information with participating retailers to confirm order fulfillments.

  • Third-Party Vendors: Payment processors, IT host providers, mapping API providers, and analytics providers under strict data confidentiality agreements.

  • Legal Compliance: When required by law enforcement, court order, or regulatory authorities to protect rights, safety, and property.

4. Location Tracking Notice

To provide accurate real-time tracking, our service relies on location data. Location tracking is activated when scheduling or executing a delivery or ride service. Users can manage location permissions through their device settings, though disabling location data may limit real-time tracking features.

5. Cookies and Tracking Technologies

ldlogics.com uses cookies and similar technologies to enhance user navigation, measure website usage, and remember user preferences. You can adjust your browser settings to refuse cookies, though some website features may not function optimally as a result.

6. Data Security

We implement standard technical, organizational, and physical safeguards (including SSL encryption and access controls) designed to protect your personal data from unauthorized access, loss, or alteration.

7. Data Retention & Your Rights

  • Retention: We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal record-keeping requirements.

  • Your Rights: Depending on your jurisdiction (e.g., GDPR, CCPA, regional data protection laws), you may have the right to request access to, correction of, or deletion of your personal data. To make a request, please contact us.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect updates in our services or legal obligations. Any updates will be posted on this page with an updated “Last Updated” date.

9. Contact Us

If you have any questions, complaints, or inquiries regarding this Privacy Policy, please reach out to us:

Scroll to Top